How Ordering Works

All customer orders are combined and submitted as one bulk order each week.

Our weekly order is submitted every Sunday at 4:00 PM.

To be included in that Sunday’s order, your order must be placed and paid for by 4:00 PM on Sunday.

Any order placed after 4:00 PM on Sunday will not be submitted until the following Sunday’s bulk order. This means ordering after the cutoff may add up to an additional week to your turnaround time.

Please keep this cutoff in mind when placing your order and planning around your needed date.

Once your order ships, delivery time will vary based on the carrier and destination. You’ll usually receive your order within 2 weeks.

Local pickup is available. You will receive a notification when your order is ready. Please wait until you receive your ready-for-pickup notification before arriving.

Do you offer international shipping? 

Currently, we ship to United States only. We hope to offer international shipping in the future!

What is your return policy? 

Due to the custom and made-to-order nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please carefully review all sizes, colors, designs, personalization, and order details before submitting your order.

If your item arrives damaged or defective, or there was an error on our end, please contact us within 48 hours of receiving your order and include photos of the item. We’ll be happy to work with you to make it right.

We are not responsible for incorrect sizing, color variations between screens and physical products, or errors in information provided by the customer at the time of ordering.